Shipping & Returns

Shipping

UPS shipping in the Continental United States (we must have a street address--post office boxes are not acceptable) is $14.00 per order. If your order is small, we may ship it by USPS rather than UPS because you will get it faster.

USPS (Post Office) shipping in the United States and to military addresses is the actual cost of shipping. Most orders can be shipped for a maximum of $13.45. We charge actual cost of shipping for smaller orders.

USPS shipping to foreign countries is the actual cost of shipping. Email Leanna at sales@starfleetgames.com to discuss shipping options if you wish.

Foreign Customers: please be advised that there may be custom duties due on your order, depending on the country you live in. Any custom duties are your responsibility and will be collected when the package is delivered to you. Note that First-Class International Mail cannot be insured; if you want it insured, you have to pay for the more expen-sive Priority Mail International shipping.

Returns

Merchandise may be returned for the purchase price (but not the shipping cost) if it was bought from ADB, Inc., in the previous ten days and if it is returned in salable condition.

We will replace defective merchandise. Email us at sales@starfleetgames.com describing the problem and where you bought the item, and we will take care of it.

We will replace merchandise damaged in transit only if the package was insured or sent by UPS. If you receive merchandise that was damaged in transit, please keep the products (including packaging) and contact us for instructions.



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